123Ponds.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.0


123Ponds.com
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Over 2,500 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.1 On Time Delivery: 9.3 Customer Support: 8.8 Product Met Expectations: 9.1
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 87% 96% 94%
Icon: NeutralNeutral — 2% 3%
Icon: NegativeNegative 13% 2% 3%
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*Ratings are for the past 90 days only.

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Reviews of 123Ponds.com

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
The order took almost 12 weeks to arrive,the product was good when it finally arrived.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 16, 2008
good price, delivery time and products

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 12, 2008
One could not possibly be more satisfied with their purchase from 123Ponds.com. The items ordered were delivered in a timely manner and were as described on website. Thanks.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 11, 2008
Very Good Service/Product at a Fair Price. Why I made my Final Choice to purchase "Green Clean" Algae Kill, from 123ponds.com was the Free Shipping offer, that made the difference to buy or not. Thank You for offering this great product! :)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 30, 2008
Your service and product is excellent!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 29, 2008
good on time service.everything always seems to be in stock

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 28, 2008
I expected the product to arrive on Saturday, but UPS did not deliver until the following Monday. Maybe, UPS does not make Saturday deliveries. But, Fedex does.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 24, 2008
Very knowledgeable sales rep during pre-purchase on-line chat. Very responsive customer service when an item was missing from shipment. Quickly determined item was shipped from a different location and arrived very quickly.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 22, 2008
123Ponds was notified by phone of impeller that failed after two days of use. 123 had me call the manufacturer instead of handling my claim on their own. A dealer is supposed to handle warranty claims but said the impeller might not be warranted when it was warranted for one year. The manufacturer handled the claim directly and was very cooperative. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 21, 2008
Good service and exactly what I ordered, and good product

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