www.LuggageGuru.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


www.LuggageGuru.com
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Over 500 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.6 On Time Delivery: 8.9 Customer Support: 8.3 Product Met Expectations: 8.8
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 100% 90% 87%
Icon: NeutralNeutral — 5% 5%
Icon: NegativeNegative — 5% 8%
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*Ratings are for the past 90 days only.

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Reviews of www.LuggageGuru.com

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 28, 2008
I was very very satisfied with this purchase. I only wish all the companies I deal with online were up to your standards. You get an A plus from my company. Thank you

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 21, 2008
Plan to use luggage - I hope meets air travel regulations

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 20, 2008
At 30-90 days with zippers, arm straps & clips, breaking, a street vendors 2 year $20 backpack exceeded known brand replacements. I compared online with zoom & made visual decision matching the product, so I want to owe backpack success to "LuggageGuru!"

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Would Shop Here Again: 4.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 19, 2008
I am somewhat disapointed on the length of time it has taken for me to recieve my briefcase. I placed an order at another company on the same day and received it 3X faster even though they were further than your company.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 06, 2008
I did not like being forced into this survey. This type of thing may keep me from ordering from you again. You need to consider this.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 02, 2008
Your site and products are great.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Sep 01, 2008
smooth and quick purchase

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Aug 29, 2008

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Aug 24, 2008
The only disappointment I had with my order was the color I wanted was unavailable after it was ordered. This was a problem with the supplier, not LuggageGuru. Overall, extremely satisfied with the shipping, customer service and quality of product.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Aug 22, 2008
The only problem I had was they charged me for the expedited delivery and I used the sandard shipping. I am currently waiting for the $10.05 refund.

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