zZounds Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.2


Over 50,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.3 On Time Delivery: 9.3 Customer Support: 9.3 Product Met Expectations: 9.2
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 100% 97%
Icon: NeutralNeutral 1%
Icon: NegativeNegative 2%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of zZounds

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Good service thanks

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
The bass drum pedal is extremely poor quality, but I did only purchase a $279.00 drum set so I guess I got what I payed for.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
Efficient ordering and tracking system.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 15, 2008
This shopping experience has been one of the quickest transactions I've made over the Internet. It was priced right and delivered extremely quick. I couldn't asked for more.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 13, 2008
Customer Service should be able to confirm that a refurbished or warehouse repack item has been purchased. Also, the method of payment should be able to be changed to a 4 mos same as cash from a credit card.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 12, 2008
I've always be a little apprehensive ordering from zZounds since I was more familiar with Musician's Friend and Sam Ash. However, I wanted Behringer Truth studio monitors, and zZounds had the cheapest price. I was surprised (I'm tempted to say "shocked")on how quickly my order was processed and how quickly I received it. Was this an aberration? Muscian's Friend and Sam Ash take forever just to ship something. I am so glad I went with zZounds and will definitey tell my other musician buddies. zZounds will definitely be my exclusive online music store. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 11, 2008
I ordered several items, everything was delivered on time. the only problem I had was one of the items purchased and ordered was not in the best of conditions which was the gemini speaker (dented on the corners and shipped in a carton not in the best of condition) which explains the reason the item was semi damaged. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 08, 2008
Smooth transaction all the way, Thanks!!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008
Too bad all online purchases ddon't go this well.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jun 30, 2008
Alway quality product from the best site around.

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