SKECHERS.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Circle of Excellence
SKECHERS.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0 On Time Delivery: 8.9 Customer Support: 8.6 Product Met Expectations: 9.1
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 89% 93% 93%
Icon: NeutralNeutral 6% 3% 3%
Icon: NegativeNegative 5% 4% 4%
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of SKECHERS.com

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
The shoes felt fine when I tried them on, so I wore them out of the house. Later the same day, I had painful blisters on the back of my heels because the shoes dig in. Needless to say, I spent the money to wear a pair of shoes one time only.

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
product was for birthday present and was received in time. I ordered on the 4th and received on the 12th. Birthday was on 11th.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Love your shoes. My two pairs came in 3 days.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
i found the customer service dept. very courtious and knowledgable. they resolved the issue ihad quickly and with no problems. iwould definetly buy further shoes from the website.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
GREAT SERVICE

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
I loved the fact that I didn't have to pay tax or shipping/handling, but I am very disappointed with the service by FedEx!!!

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
very upset they couldn't deliver my son's sandals he cried when his didn't come them i got offered i believe a lower percentage off

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
n/a

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
This was such a great purchase, I have already recommended the site to 3 of my friends!My daughter loves the shoes and they fit really well. It was a good savings for me that the shipping was waived due to the promotion code as well.

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
PART OF THE ORDER WAS NOT IN PACKAGE

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