NationalBusinessFurniture Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


NationalBusinessFurniture
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2002
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.8 On Time Delivery: 8.9 Customer Support: 8.6 Product Met Expectations: 8.9
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 100% 93% 94%
Icon: NeutralNeutral — — 2%
Icon: NegativeNegative — 7% 4%
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*Ratings are for the past 90 days only.

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Reviews of NationalBusinessFurniture

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 18, 2008
Good customer service and great return policey. Will buy agian from this company.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 14, 2008
Received damaged product...National Business Furnished replaced item with no problems encountered.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 30, 2008
I was disappointed to find that with my purchase of the white board there was no hanging tools (screws).

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 23, 2008

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 17, 2008
wonderful as always

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 13, 2008
The order shipped much quicker than I expected. I am very happy with the barrister bookcase I ordered. It looks much better than how it appeared online.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 11, 2008
Excellent availability of products, wide range of choices and styles, and excellent quality.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 09, 2008
Love everything about ordering from NBF, only one issue and that is the ability to print a readable copy of the order and invoice with price, tax and total on it.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 08, 2008
I have received 2 items of the total 3 ordered. Those received are in good condition and were received in a timely manner. I look forward to receiving the final items ordered.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 05, 2008
The tracking info provided via email was incorrect. The shipment did arrive on time (before schedule) however it was shipped through a different carrier. I was very satisfied with the delivery schedule and happy with the carrier, but it was confusing and frustrating when the email link was to ABF and the shipment arrived via FedEx. I suppose it is possible that ABF re-directed the shipment through FedEx but their website did not even acknowledge the tracking info provided by National Business Furniture. (more)

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