One Hanes Place Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


Over 450,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8 On Time Delivery: 8.8 Customer Support: 8.6 Product Met Expectations: 8.5
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 85% 89% 89%
Icon: NeutralNeutral 7% 4% 4%
Icon: NegativeNegative 8% 7% 7%
*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of One Hanes Place

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Order was rceived as promised!

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
good experience

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 4.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
I do not know whether or not the return process is acceptable since I just returned the merchandise a few days ago. The bras were not as I had expected. I do not like doing surveys.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
Um, I thought it was kinda odd you send 6 undergarments in 3 different bags. Didnt really have any affect on me, but seems inefficient. I imagine you have your reasons though.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
Just what I expected - great quality at reasonable prices.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
I have not received the order. I have not received any cancellation or comment from onehanesplace. This is the second time this has happened. The first time I contacted them and was informed that they had cancelled my order because I had requested that they ship to an address other thand my billing address....however, they did not notify me of this cancellation. This is likely the issue with this order as I had forgotten their policy. This site does not promp you when ordering of this policy. Therefore you place the order and wait, and wait, and wait. It is very frustrating and inconsiderate. I will not continue to shop at onehanesplace. This is very poor customer service. The least they could... (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
I'm very pleased with my order. This style can no longer be purchased in stores.

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
Wondering the status of the support knee highs that are on back order.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
Love having the convenience of ordering my stockings by mail. Only gripe I have is that Sheer Energy isn't long enough, and Sheer Vitality doesn't come in a reinforced toe. Would be great if Sheer Energy came in Q+

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
Did not receive a tracking number on the items that were shipped. Have not received any status information on the items that are backordered

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