Office Depot Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


Office Depot
BizRate Certified Ribbon Customer Certified
Over 650,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9 On Time Delivery: 8.9 Customer Support: 8.5 Product Met Expectations: 8.9
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 88% 89% 89%
Icon: NeutralNeutral 5% 4% 4%
Icon: NegativeNegative 7% 7% 7%
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Office Depot

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Thank you for everything

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Seems I was supposed to receive some sort of coupon for answering the survey...will that be applied to my next order? If so, how do I keep track of that or apply it?

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
I have had nothing but great experiances ordering from Office Depot online.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Discount coupons received in the mail and with the catalogs continue to inspire us to order from Office Depot.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Customer service is very patient when asking about product and how to order online.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Thanks, I'm satisfied.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
It was easy and came in 24 hours. Fast and efficient!

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
I was inconvenienced when my order did not arrive on time. I did not leave my home office all day because I was waiting for my order. The third party delivering my order went to the wrong address. My time was wasted and I am disappointed.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
I didn't like the fact that every pen I wanted didn't come in fine point BLUE. I have arthritis and wanted a pen that has commendation by the arthritis foundation.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
Please let Office Depot management know, how dissatisfied the customer is...

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