JCPenney Store Information

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Overall Rating:

JCPenney
Not Customer Certified

Over 10,000 customers have rated this store since 1997

Description

J. C. Penney's online catalog includes departments for women's, men's and children's fashions, electronics, items for the home, toys, jewelry and sporting goods. The site also contains a gift registry and information on Penney's in-store services, such as its hair salon and photo studio. There is also a form that allows customers to order any item from the company's paper catalog. Read customer reviews

Contact Information

Physical Address:

6501 Legacy Drive
Plano TX 75024-3698
UNITED STATES

Customer Service:

Tel: (800)322-1189
Fax:
Online: shopper@jcpenney.com

Features & Services

Ordering Methods
	Online
	Email
	Phone (800) 322-1189
	Toll Free (800) 322-1189
	Fax (800)711-9624

Special Features
	Customer Info is Always Confidential
	Confidential by Customer Request
	Live Customer Service Rep.
	Available 24 Hours a Day
	Online Order Tracking System
	Online Ordering Shopping Cart
	Secure Ordering/Payment
	Search on Site
	You Must Register
	Gift Services
	One-Click Ordering
	Guaranteed Security

Delivery Methods
	Immediate (Software Download)
	Priority Next Day Air
	Standard Next Day Air
	First Class Air (2-3 days)
	Standard Ground
	International Express Air
	International Regular Air
	Other:

Payment Methods
	American Express
	Diners Club
	Discover
	MasterCard
	Visa
	Personal Check
	Other: JC Penney Credit Card

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor